Returns & Exchanges
ERL offers a seamless return process for items in original, unworn condition with all tags attached within 14 days of delivery. We are dedicated to ensuring your complete satisfaction with our seasonal collections and essential pieces.
Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging and include the printed return authorization slip inside the box.
Label and Ship
Affix the prepaid shipping label provided via email to the exterior of the package and drop it off at any authorized carrier location.
Refund Processing
Once our warehouse inspects and approves the returned items, your refund will be issued to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing