Frequently Asked Questions

Everything you need to know about shopping with ERL.

Where does ERL ship to?

We offer worldwide shipping. Delivery times vary by region, typically ranging from 3-5 business days for domestic orders and 7-14 business days for international destinations.

What is your return policy?

We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

How do I determine my size?

Each product page features a specific size guide. Since ERL often utilizes unique silhouettes and oversized fits, we recommend checking the measurements provided for each garment.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. Please contact our support team within one hour of placement if you need to make changes or cancel your request.

Are your products authentic?

Yes, all items sold on our official website are 100% authentic ERL products, designed in California and crafted with premium materials.